Terms & Conditions and Privacy Policy
Terms & Conditions
By booking a vehicle with Mohan Travels, you agree to the following terms:
Booking
All bookings are subject to vehicle availability and confirmation. Please provide accurate travel and passenger details.
Rental Charges
Charges depend on the vehicle, distance, duration and selected package. Additional kilometres, hours, driver bata and other applicable charges may be charged separately.
Driver Service
Vehicles are provided with professional drivers. Routes and timings may be adjusted based on traffic, road conditions and safety.
Cancellation
Cancellation charges may apply depending on the booking and cancellation timing. Applicable terms will be communicated during booking.
Passenger Capacity
The vehicle’s permitted passenger capacity must not be exceeded.
Delays
Mohan Travels is not responsible for delays caused by traffic, weather, road conditions, government restrictions or other circumstances beyond our control.
Vehicle Changes
In exceptional circumstances, a similar vehicle with comparable capacity may be provided.
Tariff
Rates may vary based on the travel route, duration and requirements. The final fare will be confirmed at the time of booking.
Privacy Policy
At Mohan Travels, we respect your privacy and are committed to protecting the information you share with us.
Information We Collect
When you contact or book with us, we may collect details such as your name, phone number, email address, travel dates, pickup location, destination and booking requirements.
How We Use Your Information
Your information may be used to:
- Process and manage bookings
- Respond to enquiries
- Provide vehicle availability and quotations
- Communicate important booking or travel updates
- Improve our services and customer experience
Information Protection
We take reasonable steps to protect your personal information and do not sell or trade your personal details to third parties.
Third-Party Services
Our website may use third-party services such as WhatsApp, Google Maps, analytics or payment services. Their use of information is governed by their respective privacy policies.
Cookies
Our website may use cookies or similar technologies to improve website functionality and understand visitor usage.
Contact Us
For questions regarding our Terms & Conditions or Privacy Policy:
📞 94441 28029
✉️ mohantravelschennai@gmail.com
These terms and policies may be updated from time to time to reflect changes in our services or legal requirements.
Questions about a booking?
Call / WhatsApp